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  1. Thanks Roger - Tampa Airport and Alamo remain...

    Thanks Roger - Tampa Airport and Alamo remain closed for today.
    Our flight is still scheduled to depart tomorrow so we can only hope and pray that we manage to get out there and pick the car up as...
  2. Hurricane Ian - Potential Travel Disruptions

    Hi, we are due to fly into Tampa this Friday (just around the the time Hurricane Ian is predicted to be in full force) and we are picking up a hire car (booked through OV) for 2 weeks.

    Just trying...
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    Thanks Roger - looks like it's all sorted now. ...

    Thanks Roger - looks like it's all sorted now. Enjoy your weekend x
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    Cancellation email

    Hi - sent an email to Carolyn last week regarding cancelling our car hire (as we have now made another booking) Can you confirm that you received it OK. I'm sure you are super busy right now but I...
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    That's really helpful - with thanks, Roger!

    That's really helpful - with thanks, Roger!
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    Toll charges - best company

    For many many years we've always booked with Alamo and, where possible, paid for each toll in cash. Where this was not possible Alamo have charged us a fairly sensible toll charge + admin fee for...
  7. Increase in enquiries with dubious attachments

    :eek:

    Just wanted to make others aware that I have recently seen an increase in the number of "normal looking" enquiries from Guests who say they have attached their details/requirements in a PDF...
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    Yikes :eek: Thanks for the quick response & info...

    Yikes :eek: Thanks for the quick response & info Roger.
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    Prices have rocketed?!

    We've been holding off booking our car hire until we felt more comfortable that there was a good chance of actually being out to fly out to Tampa this August.

    We had a quick look a few months...
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    Many thanks Roger - will do :)

    Many thanks Roger - will do :)
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    Too early to look for next July?

    Is there any advantage price wise to booking car hire way in advance?
    We are looking now for next July / August but prices seem quite high - is that because I'm looking too early and 2020 prices...
  12. Getting the most out of Universal 2 parks in 1 day

    Just wondered if anyone had any experience or top-tips for getting max use out of doing the 2 Universal Parks in just one day. Madness I know but you only live once eh?!

    We are staying on site so...
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    Thanks for the clarification Roger :)

    Thanks for the clarification Roger :)
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    What's Included - same for Dollar & Alamo

    I'm looking at quotes for both Dollar & Alamo.

    Underneath the 'What's Included' section for ALAMO it states:-
    Excess Policy - There is no insurance excess.

    But nothing is mentioned about...
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    Hi Roger, don't remember having those exact words...

    Hi Roger, don't remember having those exact words on our confirmation but on their home page they state the following:-

    When you "Skip the Counter," you don't need to visit the counter or kiosk....
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    This year we flew into Tampa airport and despite...

    This year we flew into Tampa airport and despite the following:- 1) everything completed upfront, online, in advance with Alamo 2) Tampa airport being on the 'skip the queue' official Alamo listing...
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    Volcano Bay - my review

    OK, just just got back from our 1st visit to Volcano Bay - the new Universal waterpark. Here's my review and top-tips for making sure you have the best day at a very busy park.

    The park...
  18. Thread: Car Voucher

    by lissybubs
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    Thanks Martin, but without the voucher I didn't...

    Thanks Martin, but without the voucher I didn't have a reference number in order to complete my Alamo Online check-in.

    Also, I am definitely one of those people who would always want a print off...
  19. Thread: Car Voucher

    by lissybubs
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    Hi Roger, we paid our balance in full at the...

    Hi Roger, we paid our balance in full at the start of last month and in 2 weeks time we'll be jetting off but haven't received our voucher yet? Should I worry??!!
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    Thanks for the clarification Roger. Of course...

    Thanks for the clarification Roger. Of course I've been through you...is there anyone else??!! :p
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    Reminder - Excess

    If something was to happen whilst driving an Alamo hire car in the US, does anyone know what the excess amount we would be liable for?:confused:
  22. I've just looked at the Trip Advisor reviews and...

    I've just looked at the Trip Advisor reviews and OMG they really need to sort themselves out. Hopefully it's just teething problems but 192 'Terrible' reviews when the Park has opened just opened is...
  23. Volcano Bay - who's going to be first to vist & report back...?!

    Can't wait to hear reviews from anyone due to go to the new Volcano Bay waterpark. It opens in just a few weeks but we are not due to go until middle of August.

    If someone is going, I would love...
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    Thanks Diane - For now, it seems like it's better...

    Thanks Diane - For now, it seems like it's better to better not to go straight to the garage in Miami. My husband would kill me if we were all set to leave and got sent back! Will let you know how...
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    Hi, would be very interested to learn how you get...

    Hi, would be very interested to learn how you get on in Miami when you go in May. Can you DM me with any advice as we always use Alamo, normally always use Miami and have never dared go straight to...
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