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Skip the Counter
Hello
Have just checked in online and printed out the confirmation with Alamo but I haven't been given the opportunity to 'skip the counter'. Is this because I booked through US CarHire or have I done something wrong ? Any help would be appreciated
Many thanks
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As long as you have checked-in online, then you can just go to the computerized kiosks and skip the counter.
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I always book with US Car Hire and when I checked in online I went to the counter and was told to go straight to the garage and pick my car which I did. Then showed my driving license and credit card at the exit kiosk where I was then given the contract and departed.
I have now always done this with no problems.
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The check in form never asked me for credit card details so is that something I will have to complete at the desk or at the kiosk.... we have always queued up at the desk and filled everything out there .... just a bit confused as I thought they had to take your credit card details for a security deposit or something, and there has been mention in other posts about credit card details being taken before you can use ‘skip the counter’.
Sorry to be a pain only I don’t want to get it wrong and end up at the back of the queue for the desk, and the rest of my party throwing dagger looks at me from the car park !! X
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Think I showed my credit card and driving licence at the exit.
Edited my previous post.
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When can you check in online?
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We go on the 29th August and I checked in yesterday
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You can check in as soon as you have your voucher.