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Can you email in your question to info@uscarhire.co.uk as we're keeping up with emails but may miss specific questions asked here.
<blockquote id="quote" class="ffs">quote:Originally posted by willow
Hi John/Roger
We have guests that were due to fly out yesterday and as they cannot get a flight until next Thursday at the earliest they have decided to forget about this visit.
As they booked their car via this site will it be possible to re allocate their hire for when they next travel ( Probably November)
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As John says, please email info@uscarhire.co.uk with their details, but if they were due to collect yesterday and have not informed us then they will already be down as a 'no show' and unlikely we will be able to get them a refund. If with Dollar or Alamo then we might still be able to alter for amended dates, but no guarantee.
<blockquote id="quote" class="ffs">quote:Originally posted by willow
Hi John/Roger
We have guests that were due to fly out yesterday and as they cannot get a flight until next Thursday at the earliest they have decided to forget about this visit.
As they booked their car via this site will it be possible to re allocate their hire for when they next travel ( Probably November)
Regards Ian
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As advised by US carhire, I extended directly with Dollar at MCO today (had gone there to check and eventually rebook flight) - they were very helpful and gave me pretty much the same daily rate as the original booking (had to change car though).
Generally I have been quite impressed with Dollar - especially the Express booth in the garage.
