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You do both. You pre-pay Alamo for the tank of fuel when you collect your car (in fact payment is actually taken from your card when you drop the car off) then you return empty since you have paid for that tank.
<blockquote id="quote" class="ffs">quote:Originally posted by gpullan
I have now changed my booking to silver option.
Do i need to pre pay for a tank of fuel when i collect the car or just return it empty???
[/quote]
so do they ask you on pick up if you want to pre pay.. and that is the cheapest option?? gwen
and to clarify.. if you declined pre pay but took it back full they would charge you anyway....
<blockquote id="quote" class="ffs">quote:Originally posted by gwensvilla
so do they ask you on pick up if you want to pre pay.. and that is the cheapest option?? gwen
and to clarify.. if you declined pre pay but took it back full they would charge you anyway....
[/quote]
I'm not sure you are given the choice, as you selected Silver option. They just charge you with the fuel when you get there to collect the car.
I remember clearly that when we picked our car at Alamo I was confused (it was our 3rd out of 5 rentals on the same trip at that time and I had done it months before, some Gold and some Silver), I thought I had nothing to pay, and the woman explained (very nicely) that with Silver option (Alamo calls it something else I think) we had to pay for the tank of fuel on collection, then she advised to return as empty as possible, of course. I'm pretty sure she didn't offer any other choice, and as I've said before the charge was about what we paid outside for a tank of fuel.
I don't know if they would cancel the charge should you return full, but I doubt it, as our card was charged right away. Personally I wouldn't bother taking the chance.
They don't ask you if you want to pre-pay on Silver as the Silver option means you HAVE to pre-pay for the tank of fuel on collection. If you bring it back full then they sill charge for the tank of fuel.
<blockquote id="quote" class="ffs">quote:Originally posted by gwensvilla
so do they ask you on pick up if you want to pre pay.. and that is the cheapest option?? gwen
and to clarify.. if you declined pre pay but took it back full they would charge you anyway....
[/quote]
Hi Everyone
Following my initial post and Roger confirming that Alamo Silver option is returned empty, I hired a 4 door compact and I was charged $35 at pick up for the tank of petrol, which I don't think was too bad.
My only negative comment is that the car had 32,000 on the clock and was not really as clean inside as we have been used to with Alamo in the past.
The interior was badly stained which was not apparent when we picked it up as it was late and the 'subdued' lighting in the car park did not help.
I know that they are keeping their cars longer than before but I think they need to watch the standard of cleanliness when re-allocating the cars.