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gillianc065
22-09-2014, 16:08
Hi

I am looking to book flights for summer 2015 and used charter travel a few years ago just wondering if any one has used them recently and how the service was?

any help is appreciated!

erowlands
22-09-2014, 19:01
Hi Gillian,
We use them all of the time for our flights,they are on a par with most others and are very professional, we are with them for our next flight in November
Eric

Andrena
22-09-2014, 20:26
I have given up on them. Sent several enquiries and they didn't bother to respond.

Andrena

Andy & Arlene
22-09-2014, 21:29
Me too. If they do ever bother to reply its days later and by then I've gone elsewhere. I didn't find them very competitive for flights from Scotland. Got better deals on the internet


I have given up on them. Sent several enquiries and they didn't bother to respond.

Andrena

Tonish
22-09-2014, 21:49
They didn't respond to my requests either. I know they used to have some good deals with Virgin. But if they take days to respond, or just don't respond at all, it's not much use.

SDJ
22-09-2014, 23:18
Would not bother. Did not respond to my request.

steph_goodrum
23-09-2014, 07:40
I have no problem with them, I do try and deal with Jennie direct as i have been using them for around 14 years now with no issues. We have our next flights in May booked through them

DaveL
23-09-2014, 08:03
Charter are really good IF you can speak to someone. When I want to get a price or make a booking I always 'hold' on the phone and never ask for a call back. They are very busy so call backs can take some time while people that are waiting are dealt with.

Not an ideal situation but it's always worked for me and then have found some good routings that have saved me and my guests many hundreds of pounds.

Dave

Dads_Taxi
23-09-2014, 09:31
I'm afraid on the one occasion I requested a quote I never received a reply either. Didn't try again.

SteveandJan
23-09-2014, 11:21
I use them quite a bit. Always find Danny helpful and I have his email address, and he always replies

spaners
23-09-2014, 17:25
Sent request last week to them and still waiting for reply, not good.
which is a shame as they were 1st class last year.

kitch50
23-09-2014, 17:40
We have used them quite a few times before and have always found them to be competitive on prices ...

Andrena
23-09-2014, 21:15
I have spoken to Roger about them. It is not good if you advise guests to contact them and they come back to say that they can't get a response from them. It doesn't look good for Orlando Villas to be recommending a company who behave like this,

Andrena

eagleydo
24-09-2014, 11:08
I have emailed them many times over the years. Response is always the same, no reply or occasionally an email saying you need to ring them

Lesley S
24-09-2014, 17:17
We always use them... they got our flights yesterday for the school holidays 2015.

Lyn
24-09-2014, 19:41
Never used them as never got a reply to our 1st enquiry, there are plenty of options out there so never tried again.

Lesley S
25-09-2014, 07:21
They had a special on for the school holidays, Virgin/Delta airlines....£559 including taxes, into Tampa via JFK. But it was a Manchester only departure. We always spoken to Danny or Jenny

LFCGeorge
25-09-2014, 16:00
Funny, I requested a quote from the website yesterday and a guy named George emailed me back today? [:O]