Roger please help

[martek]

Hi Roger
We are stuck at Manchester Airport, long story, but up shot is we have missed our original flight today. VS073
We will now travel tomorrow morning at 10.25.( VS075 )
We are very worried as to what will now happen with our hire car.
We will now be a day late!
Can you please help.
My original booking number is 3051165.
Could you please reply to [email address edited] as i have my phone with me. or text to [phone number edited]
Hope you can help us.
David.

[Clare R]

David your best bet is to email info@uscarhire.co.uk

[martek]

Hi Clare
Thanks for posting the link, now waiting reply
David

[floridadreamvilla.co.uk]

I've just alerted Roger to the thread and am sure he'll get back to you very soon, if he has not already.

Sorry for the late reply from me - we're in California and have only just got up. Hope you manage to get things sorted out (I'm sure you will) and have a great vacation.

[roger]

Sorry to hear about this. Just to let you know we are dealing with this and Roulla or myself will get back to you shortly once we hear from Alamo as to the best course of action. I'm sure it wont be an issue, but we're just waiting to find out whether they will rebook and issue a new voucher, or whether they will just add a note to your existing booking.

[martek]

Thanks for the replies guy's.
Thanks Roger, awaiting your reply.
Your help very much appreciated.
David

[martek]

Hi Guy's
Panic over, have just received amended voucher from Roger, excellent work,
Your help very much appreciated.
David

[E. Cosgrove]

Just shows what first class service you get from US car hire[clap][clap][clap]

[Lyn]

Only just read this post, agree with Liz, 1st class service from Roger as always, why would anyone book anywhere else[msnsmile2]

[jimiansville]

This just confirms the fantastic customer service provided with car rentals booked through this site. That coupled with price is very hard to beat!