Intown Suites

[scamhammer]

Staying at the Intown Suites really is a bad deal unless you can not afford anything else.

It is a “residential motel” chain, with bookings by the week. The room rate is around $170 for that duration.

The rooms are very old and worn, yet you have to sign a long list of rules on checkin saying you will take responsibility for any damage. It is probably best to do a full inventory on arrival and make a total list of defects to be put on a form at the desk.

There are no curtains, just blinds, which limit privacy.

The rooms have a kitchenette which is described as being fully equipped, but you have to hire a pack of gear for $20. You could probably get the same stuff from the local dollar stores for less and have it to take with you or leave to a local thrift/charity shop. They also charge amazing “fines” if you damage or lose anything.

Making other complaints is also difficult. The “regional manager” is on a phone system that does not work. Calling the 800 number also ends in odd tones and, at best, an automated promise to get back “within 48 hours”.

I tried to complain about the lack of high-speed internet access, despite this being widely advertised, even in the annual Yellow Pages.

This is definitely a chain to avoid unless you are on your knees.

[florida4sun]

Yep, they have bad reputation. Then again you get waht you pay for. Any decent hotel will cost the same per night. That's what makes villas such bargain. there isnat a hotel out there that can match the value for money of a vacation home.


quote:Originally posted by scamhammer

Staying at the Intown Suites really is a bad deal unless you can not afford anything else.

It is a “residential motel” chain, with bookings by the week. The room rate is around $170 for that duration.

The rooms are very old and worn, yet you have to sign a long list of rules on checkin saying you will take responsibility for any damage. It is probably best to do a full inventory on arrival and make a total list of defects to be put on a form at the desk.

There are no curtains, just blinds, which limit privacy.

The rooms have a kitchenette which is described as being fully equipped, but you have to hire a pack of gear for $20. You could probably get the same stuff from the local dollar stores for less and have it to take with you or leave to a local thrift/charity shop. They also charge amazing “fines” if you damage or lose anything.

The company probably make most of their profits from not refunding the $100 security deposit take on checkin. Getting it back seems to be very difficult.

Making other complaints is also difficult. The “regional manager” is on a phone system that does not work. Calling the 800 number also ends in odd tones and, at best, an automated promise to get back “within 48 hours”.

I tried to complain about the lack of high-speed internet access, despite this being widely advertised, even in the annual Yellow Pages.

This is definitely a chain to avoid unless you are on your knees.