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 Fuel surcharge refunds
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Tonish

United Kingdom
324 Posts
Joined: 17 Jan 2005
Status: offline

Posted - 15 Feb 2008 :  12:34:15 Show Profile Send Tonish a Direct Message  Reply with Quote
From BBC News:


BA and Virgin to pay out refunds
People who flew long-haul with British Airways or Virgin Atlantic between 11 August 2004 and 23 March 2006 will be eligible for a refund.
Virgin and BA have reached agreement on a class action suit, which will now have to be approved by US courts.

BA was fined for price-fixing on fuel surcharges while Virgin also admitted breaching the law but escaped a fine.

The refunds will be worth one-third of the fuel surcharge, between about £1 and £11.50 for each flight.

Claims process

Individuals and businesses that bought a ticket on either airline in the UK or the US will be able to claim refunds.

"Virgin deeply regrets its involvement and believes the provisional settlement draws a line under the episode," a spokesman for the airline said.

"The US courts still need to approve the refund process, which will take some time, and further details about the claims process will then be announced by an independent claims administrator," he added.

British Airways' chief executive Willie Walsh also said that the settlement would give the airline a chance to move on.





"As we have previously said, we absolutely condemn any anti-competitive activity by anybody," he said.

"This settlement, which British Airways and Virgin Atlantic have jointly agreed with the lawyers for the plaintiffs, is fair and reasonable," he added.

BA shares were down 1.9% in late-morning trading.

Whistle-blower

The class action suit was brought by the US law firm Cohen Milstein.

Cohen Milstein estimates that the settlement will be worth about $200m (£100m), £73.5m of which will be set aside to pay claims by passengers who bought tickets in the UK in pounds sterling.

BA said that the refunds would be worth between £1 and £11.50 per flight while Virgin said they would be between £2 and £10.

BA was fined £121.5m by the Office of Fair Trading and $300m by the US Department of Justice for colluding with Virgin on the level of fuel surcharges that would be added to their ticket prices.

Virgin escaped the fines because it had informed the authorities that the breaches had happened.





Good. They're all scoundrels. Look forward to receiving my cheque.

Tonish
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orlandodaze

Ireland
1078 Posts
Joined: 24 Jan 2005
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Posted - 15 Feb 2008 :  13:33:20 Show Profile Send orlandodaze a Direct Message  Reply with Quote
Thanks for that Peter , looks like we are owed a few sterling. Problem is so few people will have records of travel times .Seems like a bit of a headache for Willie Walsh .

Olive
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mizzy

United Kingdom
4401 Posts
Joined: 19 Oct 2005
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Posted - 15 Feb 2008 :  14:02:48 Show Profile Send mizzy a Direct Message  Reply with Quote
i'm owed something back too, we got hit with £40 each in fuel surcharges because we choose to fly prem econ
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Katys Grandad

United Kingdom
1183 Posts
Joined: 11 Oct 2004
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Posted - 15 Feb 2008 :  14:22:50 Show Profile Send Katys Grandad a Direct Message  Reply with Quote
quote:
Originally posted by mizzy
i'm owed something back too, we got hit with £40 each in fuel surcharges because we choose to fly prem econ



Are you sure it was a fuel surcharge Mizzy? Sounds to me more like the higher rate of departure tax that would be payable when you fly in a premium cabin.
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mizzy

United Kingdom
4401 Posts
Joined: 19 Oct 2005
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Posted - 15 Feb 2008 :  14:33:50 Show Profile Send mizzy a Direct Message  Reply with Quote
quote:
Originally posted by Katys Grandad
quote:
Originally posted by mizzy
i'm owed something back too, we got hit with £40 each in fuel surcharges because we choose to fly prem econ



Are you sure it was a fuel surcharge Mizzy? Sounds to me more like the higher rate of departure tax that would be payable when you fly in a premium cabin.



yes you are right my brain is on a go slow today and i was thinking of last yr, i can still claim for my march 05 holiday though depending on how difficult they make the claims process of course
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brizzle

United Kingdom
1127 Posts
Joined: 18 Aug 2003
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Posted - 15 Feb 2008 :  14:34:36 Show Profile Send brizzle a Direct Message  Reply with Quote
quote:
Originally posted by orlandodaze
Thanks for that Peter , looks like we are owed a few sterling. Problem is so few people will have records of travel times .Seems like a bit of a headache for Willie Walsh .



With Virgin you can check departure and return dates if you are a member of the Flying Club and got points for the flight.

If you check your statement the maximum you appear to be able to search back is 1 year.

If you choose this option, wait for the page to load and then change the 'statementSelection=3' in the address bar at the top to 'statementSelection=4' and hit enter then I get all my flying points ever added


Edited by - brizzle on 15 Feb 2008 14:37:48
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christhear

United Kingdom
1359 Posts
Joined: 15 Aug 2004
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Posted - 15 Feb 2008 :  14:57:16 Show Profile Send christhear a Direct Message  Reply with Quote
Your passport will have been date stamped everytime you enter the US, you then have to work out who you flew with.
As we have only flown BA or Virgin it means I'm due a refund on 4 flights.

Christine

http://www.onlinefloridavillas.com/florida-vacation-rental-1436.aspx
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Lynnes

United Kingdom
2244 Posts
Joined: 18 Aug 2004
Status: online

Posted - 15 Feb 2008 :  15:04:17 Show Profile Send Lynnes a Direct Message  Reply with Quote
How do we go about getting this refund?

Lynne


http://www.orlandovillas.com/florida-vacation-rental-1505.aspx
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mizzy

United Kingdom
4401 Posts
Joined: 19 Oct 2005
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Posted - 15 Feb 2008 :  15:41:54 Show Profile Send mizzy a Direct Message  Reply with Quote
http://www.independent.co.uk/news/business/news/airlines-must-pay-refunds-over-pricefixing-782686.html

there is a weblink in thie article to claim, opens at 7pm
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andy_d

United Kingdom
321 Posts
Joined: 19 Mar 2006
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Posted - 15 Feb 2008 :  23:42:45 Show Profile Send andy_d a Direct Message  Reply with Quote
It could be a few quid if the refunds are set at around £10 per flight. We have been maybe two or three times in the period..... and if you count the whole family's seats there and back. I'll have to do some digging aroung now and see if I can find details of flights etc.

Andy


http://www.villasflorida.com/florida-vacation-rental-3340.aspx
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spg

United Kingdom
214 Posts
Joined: 12 May 2004
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Posted - 16 Feb 2008 :  04:58:00 Show Profile Send spg a Direct Message  Reply with Quote
Theres a registration number which was given out last night which you can ring 0800 043 0343, automated message asking for name address tel e-mail and it just says they will keep you informed

Sharon
http://www.onlinefloridavillas.com/florida-vacation-rental-1719.aspx

Edited by - spg on 16 Feb 2008 05:00:10
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steph_goodrum

United Kingdom
6872 Posts
Joined: 12 Feb 2002
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Posted - 16 Feb 2008 :  08:48:31 Show Profile Send steph_goodrum a Direct Message  Reply with Quote
Virgin Atlantic also has some info on their website, it doesnt seem like the claims are open yet and it depends how much info they want as to whether we can provide it.
Virgin says they are not involved in the administration of the refunds and that it will be between £2 and £10 dependant on amount of fuel surcharge paid at time. Whilst we can work out when we flew I certainly haven't kept the receipts to show how much fuel surcharge was paid on each ticket, which presumably is calculated on the price of the ticket.
I know we had a reward flight in that time as well on which you pay taxes and fees so hopefully even that one should qualify.

Babblin Boo
http://www.orlandovillas.com/villas/92.aspx
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taylona

United Kingdom
1615 Posts
Joined: 16 Jan 2005
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Posted - 16 Feb 2008 :  09:56:58 Show Profile Send taylona a Direct Message  Reply with Quote
Just checked all my flight details and have got the Booking References which should help. We've done 3 trips on BA during this time period.

Denise
http://www.orlandovillas.com/villas/1009.aspx
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LiesaAnna

United Kingdom
11770 Posts
Joined: 04 Sep 2004
Status: offline

Posted - 16 Feb 2008 :  12:12:42 Show Profile Send LiesaAnna a Direct Message  Reply with Quote
heard they had problems with the website yesterday so updating it within 48 hours......

Liesa
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ewhyte

159 Posts
Joined: 14 Jun 2002
Status: offline

Posted - 16 Feb 2008 :  14:13:38 Show Profile Send ewhyte a Direct Message  Reply with Quote
Here is a website address to register

https://www.airpassengerrefund.co.uk/

Hope this helps :-)

Elizabeth

http://www.orlandovillas.com/florida-vacation-rental-302.aspx
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LiesaAnna

United Kingdom
11770 Posts
Joined: 04 Sep 2004
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Posted - 16 Feb 2008 :  23:52:42 Show Profile Send LiesaAnna a Direct Message  Reply with Quote
thanks Elizabeth,

Liesa
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IanW

United Kingdom
181 Posts
Joined: 13 Jan 2004
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Posted - 18 Feb 2008 :  00:29:05 Show Profile Send IanW a Direct Message  Reply with Quote
Every article seems to say it's for flights taken between these dates but the web site says it's for flights booked between these dates.


Consumers and businesses may be entitled to a fuel surcharge refund of up to £20 per passenger per return flight if they bought a ticket in the U.K.:
On BA or Virgin
Between 11 August 2004 and 23 March 2006
For transatlantic and other long haul flights (over 7 hours) from the U.K.

Ian
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taylona

United Kingdom
1615 Posts
Joined: 16 Jan 2005
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Posted - 18 Feb 2008 :  10:17:21 Show Profile Send taylona a Direct Message  Reply with Quote
I would think it is for flights booked between these dates - afterall this is when the illegal surcharge would have been applied.

Denise
http://www.orlandovillas.com/villas/1009.aspx
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djdigitald

United Kingdom
719 Posts
Joined: 01 Nov 2004
Status: offline

Posted - 29 Apr 2008 :  08:42:08 Show Profile Send djdigitald a Direct Message  Reply with Quote
HI all and sorry to bring this back up so long after it was last posted on. As i read this, for my wedding Kaye and Myself paid for all the 9 peoples flights that went with our party. Can anyone confirm that we should receive refund for all 9 people? Also is the £2 to £10 that Virgin state 1 way or return?

Finally i take it Virgin would have a record of who was on a particular flight in the time frame suggested? I know the names of the people we paid for (There were two booking as some stayed for 2 weeks and some stayed for 1) and i know that we paid for both bookings but how would we prove it?

Thanks all!

Daniel, Kaye, Millie and Harvey

Edited by - djdigitald on 29 Apr 2008 08:44:57
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sammibabe

United Kingdom
345 Posts
Joined: 19 May 2003
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Posted - 29 Apr 2008 :  18:41:55 Show Profile Send sammibabe a Direct Message  Reply with Quote
Anybody know the latest on this?
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