just thought I would give a bit of an update. Monday morning Able2travel phoned to say they had looked at things and were prepared to offer full travel cover including pre existing conditions but excluding the two that she was waiting on. all for a total of £327 for 23 days cover.
Great I thought and eagerly awaited the email confirmation of the offer. When It came through I went over the statement to be sure. Then I noticed the question regarding has the blood pressure medicine been changed in the last 6 months which stated no whereas it was changed 5 months ago due to the Dr thinking it might be the cause of her dry cough. I phoned them back to correct the situation at which point they changed it and then changed their minds and declined cover.
later that day the wife had a prescription review with the dr so I explained the situation to him. At this point he said but your wife has no history of high blood pressure and the medicine in question was not prescribed to my wife for control of blood pressure even though it is one of the meds that would be given to a person with high bp. He said it was common practice to give it to heart attack patients as it helps the heart recover and in view of the fact it was almost 12 months since her stent was fitted he was now taking her off it.
I thought great stuff I can phone the insurer up and explain the situation. Now with no high bp declared at all and bearing in mind they had already offered cover when they thought she had controlled high bp I thought we were certain to get cover.
Not so, it took ages to get them to look at it again and in the end agreed to put it forward to their medical team again but said I would have to wait for the process to be done again.
So 2 days later I am still waiting, the longer I wait the more I think it will be bad news but despite phoning them again they just say they are waiting for a decision to come back. However despite all the messing around I would still say they were the only company to consider my wife's situation as an individual and were prepared to look at the situation.
If this one falls through then the only company left I know of that seems to deal with this kind of thing is Global so will try them later in the week.
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